Reference

Privacy Policy – How We Handle Your Information

We collect what we need to run your account, process bKash and Nagad payments, and keep your login secure. This policy explains what data we gather, how we use it, and the rights you hold over your information.

Account dataPayment detailsDevice accessContact rightsData retention
bdbajee casino Privacy Policy – How We Handle Your Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about this privacy policy, want to update your details, request a data export, or delete your account, contact us through any channel below. Our team responds to privacy requests within a few business days and will guide you through the verification process.

Team online

Live Chat

Open the chat icon in the bottom corner of any page and tell our agent you need help with a privacy or data request. Fastest route for account and data questions.

Email Support

Send your privacy request to our support email with your registered mobile number and account username so we can verify your identity before processing your request.

Account Settings

Log in, tap your profile icon, scroll to privacy settings, and submit a data-access or deletion request directly from the form. We will confirm by email once processed.

DATA HANDLING

How We Protect and Manage Your Information

We secure your account data and payment information with encryption, store records only as long as required by law and operational need, and give you clear paths to view, correct, or remove your data. Below are the specific practices we follow to keep your information safe and under your control.

Encryption & Storage

We encrypt personal data in transit and at rest using industry-standard protocols. Payment details for bKash, Nagad and Rocket are tokenised so full wallet credentials never appear in our logs.

Cookies & Tracking

We use session cookies to keep you logged in, analytics cookies to measure page performance, and preference cookies to remember language and layout choices. You can disable non-essential cookies in your browser settings.

Data Retention

We keep account and transaction records for the period required by financial regulations in eligible regions, typically five years, then delete or anonymise them. Session logs are purged after ninety days.

Your Rights

You can request a copy of your data, ask us to correct errors, withdraw consent for marketing emails, or close your account and request deletion through support or account settings at any time.

Privacy Policy Questions

We collect your name, mobile number, email, date of birth, payment wallet details for bKash, Nagad or Rocket, transaction history, device type, IP address, and session activity when you register and use the site.

We share data only with payment processors, game providers, and compliance partners who help deliver our service. We never sell your personal information to advertisers or unrelated third parties.

Log in, go to account settings, and submit a data-access request, or contact support via live chat or email with your username and registered mobile number for verification.

Yes. Contact support or use the account-closure form in settings. We will delete your data after any legally required retention period, typically within a few weeks of your request.

We retain account and payment records for five years to meet anti-money-laundering and financial regulations in eligible regions, then delete or anonymise them unless a longer hold is legally required.

We use session cookies to maintain your login, analytics cookies to track page performance, and preference cookies for language and layout. You can disable non-essential cookies through your browser settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.